Dispatch desk
Direct freight coordination and lane dispatch
60 Min
Rate review window
06:00–18:00
Active desk hours EST
100%
Verified carrier compliance
New shipment
Provide origin, destination, equipment requirements, and commodity specifications. Expect a direct response within one business hour.
Operational standards
Transparent intake and dock-to-dock oversight
1 Hour
Maximum response time on active lanes
Clean
Bill of lading accuracy checks
Direct
Single-point-of-contact oversight
